CrossFit FAQ
Questions
The things people ask before their first class, and after.
Getting started
I've never done CrossFit. Can I start?
Yes. Every workout has options, and your coach picks the right one with you. Start with an intro.
What should I bring?
Bring yourself and comfortable workout clothes.
Is there a minimum age?
You need to be 18 to train here.
How much does it cost?
Every plan and price is on our pricing page, pulled straight from our booking system.
Booking and classes
How far ahead can I book?
Up to 30 days. Booking closes 30 minutes before class.
What if a class is full?
Join the waitlist. When a spot opens, you're moved in automatically.
What counts as a late cancel?
Cancelling within 30 minutes of the start time.
There's no charge for a late cancel or a no-show.
Cancelling late does mean the spot may not reach anyone on the waitlist in time, so cancel as early as you can — but nobody is going to bill you for a bad morning.
How do I check in?
In the CrossAdapt app, from 60 minutes before class until 60 minutes after it starts.
Membership and billing
How do I pay?
Online through Stripe when you join; memberships then renew automatically each billing period.
How do I update my card?
Sign in to CrossAdapt and open Membership to save a new card or pay an open invoice.
Can I pause or cancel?
You can put your membership on hold for up to three months in any twelve, in blocks of two weeks or longer — travel, injury, a hard month at work, whatever it is.
Email us before your next billing date and we'll set it up. Billing stops for the hold and starts again the day you come back.
Memberships run month to month. There's no minimum term and no cancellation fee.
Email us at least seven days before your next billing date and your membership runs to the end of the period you've already paid for.
See our membership policies.
Personal training
How much is personal training?
A single one-hour session is $65. Training plans include sessions every month; they're on the personal training page.
How do training credits work?
Training plans include a set number of sessions each period. Use them by booking a coach and time in CrossAdapt.
What if I'm out of credits?
You can still book, at $65 a session. The session is added to your account and settled at the front desk.
Still have a question?
Contact usStart with an intro
Tell us your goals and a coach will set up your first class.